A refund will normally be processed within 3 days.

• Layby is available only on selected products. Management has complete discretion to select the products offered on layby and change the terms without any prior notice.
• The minimum deposit required for purchasing under the Layby contract is 25% of the total price (inclusive of GST) and payment has to be made every fortnight or every month as agreed at the time of purchase. Failure to make scheduled payments may result in cancellation, so please keep communicating with Finest Furniture regarding your layby
• The maximum period for the Layby contract is 90 days otherwise mentioned on the Invoice. Delivery or pick-up needs to be arranged within the maximum time of 90 days, if a customer fails to do so, fails to notify us of any changes, or does not make any payment we reserve the right to cancel the order. Please contact us to get more information on this.
• No Refund/Cancellation will be entertained after 48 hours of putting an item on Lay-By, and a restocking fee of 30-50% of the total order value will be applied
• The company may cancel the Lay-By agreement if the customer fails to meet the payment schedule and applicable termination fees and a 30% restocking fee on the purchase price of the product/s will apply where the customer has failed to comply with the agreement.
• The company also reserves the right to terminate the agreement if they are unable to supply the item, the goods have been deemed to be faulty or they cease to trade.

Finest Furniture will charge a minimum of 50% of the total order amount for any cancellations to pre-orders or special orders.